"Registering to bid online is easy, pick up is painless as they load everything for you, very friendly and polite."
Katie S.
"Great company, great people. I purchased several products via their online auction and all were fantastic."
Travis
"Descriptions and photos are spot on including condition. Pick up guys are helpful and friendly."
A. Walker
"I don't even use Amazon most of the time anymore I just loop over on Thursday online. Bid pricing is super reasonable!"
S. Austin
"Have purchased a number of lots from them. Most recently got a brand new 8x6 shed. Perfect condition! LOVE LOVE LOVE."
Sarah L.
"Great items and awesome prices! Their site is easy to navigate, and the people who work here are honest."
Mike H.
"Great place to find deals on returns and overstock. Staff is organized, pick-up is quick. Highly recommend."
John D.
Location
Find Our Warehouse
12603 Executive Dr. Ste 816, Stafford, TX 77477
Help Center
Frequently Asked Questions
Go to atxsugarland.hibid.com click Login / New Bidder then Register Here. Answer a few questions and you're done!
Bidding works like other online auctions. While some auctions use Reserves, we do not! All items start at a $5 opening bid! When an auction closes, it will say "You Won" on the item. Our auctions are soft close auctions. That means that at the auction close time, the first lot will start closing, and then xx seconds later the next, and so on, until the auction has completely closed. If a lot receives a new bid in the last minute, it will automatically add 2 minutes to the closing time, to ensure everyone has a chance to win. The time between lots will change from auction to auction, but in general, is between 15 – 20 seconds between each close. We hope this is helpful!
Yes. Once we have a state tax exemption certificate on file, we will happily remove your sales tax. This can be done when you pickup your items.
We email out your invoice within 1 to 2 hours after the last auction lot closes / ends. The pickup days and hours are listed for every auction in the Auction Details. In general, we try and have our pickup days the Friday and Saturday after the auction from 10 to 6 each day. If you have any questions, email support@atxauctions.com.
We do NOT offer any shipping via FedEx, UPS, USPS, etc. The only “shipping” available is to our Stafford location for eligible lots. An additional handling fee will apply.
For winners picking up locally, you can pay with Cash or Card onsite when you come in. You can also contact us and request that we bill the card on file. For winners who require their item(s) be shipped to Pflugerville (if applicable), please contact us. All invoices must be paid by the deadline listed on the auction terms. We will bill your card on file at that point. Unpaid invoices will lead to revoked bidding priviliges.
The buyer's premium is a charge, in addition, to the closing price of an auction item, or lot. The winning bidder is required to pay both the closing price and the percentage of that price called for by the buyer's premium. We do offer a 3% discount (13% vs 16%) on the Buyers Premium for winners who pay in cash onsite.
“You May Have Won” means the auction reserve was not met and the item or lot will be re-listed on a future auction.
An auction reserve is the minimum price the seller is willing to accept for an item.
The maximum bid is the maximum amount you are willing to pay for an item. Maximum bids are also referred to as proxy bids. When you place a max bid, the system will auto-bid for you up to that amount. If the winning bid is lower than your max bid, you are only charged the winning bid price. Ex. if you placed a Max bid of $101.00 on an item and the final price was $76, you will only be charged $76 (plus any applicable Buyers Premium and Sales Tax)
We do our best to accurately convey the condition of the product in the description field of the listing. We also include pictures of any damage we see. However, we are unable to take every piece out of every box. If an item is not as described, we will honor a return / refund.
The item condition is intended to be a clear and accurate description that lets the buyer know whether they're getting something new, used, or something in between, e.g., “new, open box” or “used, good condition”, “Incomplete”, etc.
Cosmetic damage is superficial damage to an item that does not affect the functionality of an item.
You will be notified by email within two hours of the closing of the auction. You can also login to your hibid.com dashboard for any winning notifications. If you do not see the emailed invoice, please check your junk/spam folder.
